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Sales and orders

Customer carts

Understand what customers place in their carts before they complete or abandon a purchase.

Purpose

Review customer carts in the dashboard and see which products are considered before purchase.

How it works

  1. Review carts with their products and values.
  2. Identify carts abandoned before payment.
  3. Use the data to adjust offers and promotions.

Step-by-step configuration

  1. Open Sales and select Carts in the store dashboard.
  2. Review the contents and value of customer carts.

Required permissions

Important information

Access depends on enabled store features, the user role and permissions assigned in Team.