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Logistics and delivery

Shipment tracking

Keep parcel tracking in your own store and use shipment events in Google Analytics 4.

Purpose

Let customers track a parcel on a page in your store while shipment events are also sent to GA4.

How it works

  1. Provide a tracking page under the store domain.
  2. Let customers check parcel status without signing in.
  3. Send deduplicated shipment events to GA4.

Step-by-step configuration

  1. Open Settings and go to Tracking.
  2. Configure the GTM and GA4 identifiers.
  3. Include the tracking link in shipment messages.

Required permissions

Important information

Access depends on enabled store features, the user role and permissions assigned in Team.