Sales
Change return status
Allows the status of one return or exchange request, or several selected requests, to be changed.
Where to find it in the panel
Sales → Returns and exchanges
What you can do
- Set an available status in request details or in bulk from the request list.
What you cannot do
- Edit request data or type
- or delete requests.
Additional requirements
- Viewing returns and exchanges is needed to select a request in the panel.
Data scope
The change applies to request status in the current store and records a return event.
After the permission is removed
The next status change is denied; statuses set earlier remain.