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Sales

Enable and disable customer accounts

Allows a customer account to be enabled or disabled.

Data visibility level
Restricted
Impact on store operations
Critical

Where to find it in the panel

Sales → Customers → Details

Panel URLs

Customer details
/customers/{customer-id}

What you can do

  • Activate a customer account or prevent it from signing in to the current store.

What you cannot do

  • Delete accounts
  • edit profiles or view security history.

Additional requirements

  • Viewing customers is needed to find and open the customer profile.

Data scope

The change applies to one customer account in the current store and is recorded in the audit.

After the permission is removed

The next account-state change is denied; the state set earlier remains.