Returns and exchanges
Professional and AdvancedHandle returns and exchanges through a structured public form instead of email threads and spreadsheets.
How it works
- Let customers complete a public return or exchange form.
- Receive requests in the Returns and exchanges dashboard section.
- Control deadlines, form fields and return-shipping details.
Step-by-step setup
- 1Open Settings and go to Returns.
- 2Configure the submission deadline and form fields.
- 3Enter the address for returned products.
- 4Process requests under Sales and Returns and exchanges.
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Need something more?
Tell us what your store needs. We will check whether it fits your plan or requires a custom quote.