Customer storefront
Order status page
Reduce status questions by giving customers a direct, secure page for checking order progress.
Purpose
Give every order a dedicated status page that customers can open without signing in.
How it works
- Generate a unique status-page address for every order.
- Show the current status and order items.
- Send the status-page link in transactional email.
Step-by-step configuration
- The status page works automatically for every order.
- Configure status colors under Settings and Statuses.
Required permissions
Important information
Access depends on enabled store features, the user role and permissions assigned in Team.