Sales
View returns and exchanges
Allows the list and details of return or exchange requests to be viewed.
Where to find it in the panel
Sales → Returns and exchanges
What you can do
- Read request data
- the linked order and item
- request type
- status and settlement information.
What you cannot do
- Edit a request
- change its status or read the customer's IP address.
Additional requirements
- The active employee account must be explicitly assigned permission to view returns and exchanges.
Data scope
Requests and linked order data are limited to the current store.
After the permission is removed
The next list or detail request is denied; existing requests remain unchanged.